TERMS & CONDITIONS

***Following Covid-19 protocols, no housekeeping services will take place during the course of your stay.  Rooms and cabins will be thoroughly cleaned and sanitized between stays*** 

Check In/Out:

Check-in: 4PM. If arriving after 9pm, please call 519-534-1010 to make arrangements. 

Check-out: 11:00 AM. 

Room Types:

King Lodge Rooms sleep two people maximum – 201, 203, 205, 206, 207, 208

Double Double Lodge Rooms sleep two adults and two children maximum.  No cots are available for additional children. – 202, 204

1 bedroom cabins accommodate 2 people

2 bedroom cabins accommodate 4 people, including children

Minimum Length of Stay:

High season (May 21, 2021-September 6, 2021) 2 night minimum stay on weekends 

Weekends that include any of the following dates will require a 3 day minimum: Victoria Day: Monday, May 24, 2021 Canada Day: Thursday, July 1, 2021 Civic Holiday (August 2, 2021  Labour Day: Monday, September 6, 2021 

Smoking:

Absolutely No Smoking Inside any unit.
Should it be apparent that smoking has transpired in a unit, a one night stay plus taxes will be charged in addition to the overall cost of your stay. 

Deposit:  

Upon booking, the equivalent of one night stay plus taxes will be charged to credit card as deposit within 24 hours.

Cancellation policy:  

Outside 6pm, 48 hours prior to arrival, a full refund will be processed to credit card on file. Within 48 hours, the equivalent of one night stay plus taxes will be charged to credit card.  

Rates/policies are subject to change and vary during high impact periods and special requests. *A 21 day cancellation notice is required on whole house bookings and for some holidays and special events. 

Pets:

Pets are allowed only in cabins, not in lodge rooms.  A charge of $40 per night will be charged per pet. A maximum of two pets are allowed in cabins.

For safety reasons, no personal cooking is permitted in rooms or cabins.